Privacy Policy
This policy explains what data KetoDial (ketodial.com) collects, how we use it, and your rights. We wrote it in plain English because nobody reads legalese.
What We Collect
When you use the free calculator, we don't require any personal information. The calculation runs in your browser.
If you choose to purchase a report, we collect:
- Name and email address. So we can deliver your reports and follow up if there's an issue.
- Health information you enter voluntarily. This includes age, sex, height, weight, activity level, health conditions, symptoms, medications, dietary preferences, and your stated goals. You choose what to share. We use it only to generate your personalized reports.
- Payment information. Credit card details are handled entirely by Stripe. We never see, store, or have access to your full card number.
How We Store Your Data
Your form data (name, email, health inputs) is stored as metadata on your Stripe checkout session. We do not maintain a separate user database. Your reports are generated on demand from this metadata and delivered via email.
This means your health information lives in our Stripe account, which is encrypted and secured under Stripe's infrastructure. We don't have a big database of user profiles sitting around.
How We Use Your Data
- To generate and deliver your reports. That's the main thing.
- To send you your results via email. We use Resend as our email delivery service. Your email address is shared with Resend solely for the purpose of delivering your reports.
- To improve the product. We may look at aggregate, anonymized patterns (like which reports are most popular, or common health conditions selected) to make KetoDial better. We don't sell this data or share individual records.
Analytics
We use Google Analytics 4 (GA4) to understand how people use the site. GA4 collects standard information like pages visited, time on site, device type, and approximate location (country/region level). GA4 does not have access to your health inputs or report data.
You can opt out of Google Analytics by using a browser extension like Google's opt-out add-on or by enabling Do Not Track in your browser settings.
Payment Processing
All payments are processed by Stripe. When you check out, you're interacting directly with Stripe's secure payment form. We receive confirmation that you paid and which products you purchased, but we never handle your card details.
We Do Not Sell Your Data
Period. We don't sell, rent, or trade your personal information or health data to third parties. Not to advertisers, not to data brokers, not to anyone.
Third Parties Who Receive Your Data
- Stripe processes your payment and stores your checkout metadata (which includes the form data you entered).
- Resend delivers your report emails. They receive your email address and the report content.
- Google Analytics receives anonymized browsing data (not your health inputs).
That's the complete list. No one else gets your data.
Cookies
We use a small number of cookies for Google Analytics and basic site functionality. We don't use advertising cookies or tracking pixels from social media platforms.
Your Rights
You can request a copy of your data, ask us to delete it, or ask questions about how it's used. Just email hello@ketodial.com and we'll handle it within a few business days.
If you're in the EU, UK, or California, you have additional rights under GDPR, UK GDPR, or CCPA respectively. We respect all of them. Same email, same response time.
Children
KetoDial is not intended for anyone under 18. We don't knowingly collect data from minors. If you believe a minor has submitted data through our site, please contact us and we'll delete it.
Changes to This Policy
If we make meaningful changes, we'll update the date at the top of this page. For significant changes, we'll make a note on the homepage.
Contact
Questions about your data or this policy? Email hello@ketodial.com.